Grocery Department Manager
2 days ago
As a Grocery Department Leader in Excess, you will be responsible for promoting trust and respect among associates and displaying a positive attitude. You will communicate company, department, and job-specific information to associates, establish performance goals for the department, and empower associates to meet or exceed targets through collaboration and teamwork.
Key Responsibilities- Leadership and Team Management
- Lead and motivate a team of associates to achieve department goals and objectives.
- Develop and implement strategies to improve associate engagement and retention.
- Customer Service
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Inventory Management
- Manage inventory levels, including ordering, receiving, and stocking merchandise.
- Develop and implement strategies to reduce inventory shrinkage and improve inventory turnover.
- Financial Management
- Manage department budgets, including forecasting, planning, and controlling expenses.
- Develop and implement strategies to improve department profitability and reduce costs.
- Education and Experience
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of retail management experience, preferably in a grocery or food service environment.
- Skills and Abilities
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Basic math skills and ability to operate a cash register.
This position requires standing for long periods, frequent walking, and lifting up to 50 pounds. The work environment is fast-paced and dynamic, with frequent customer interactions and a high level of noise and activity.
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