Operations Optimization Specialist

3 weeks ago

Oakland, California, United States PolicyLink Full time

Company Overview

PolicyLink is a national research and action institute dedicated to building a future where all individuals in the United States can participate in a thriving multiracial democracy, prosper in an equitable economy, and live in vibrant communities of opportunity.

The organization advocates for groundbreaking policy and practice changes using a results framework focused on creating a nation that works for all. PolicyLink's mission-driven approach has made it a leading voice in the pursuit of social justice.

Estimated Salary: $81,125 - $89,500 per annum

Job Description:

Operations Coordinator Role

This role will interact with various departments within the organization, providing a unique opportunity to learn about nonprofit operations and how to optimize them to drive our mission and achieve organizational results.

Key Responsibilities:

  • Manage the daily calendars of senior-level management, prioritizing appointments and coordinating complex scheduling.
  • Plan and coordinate virtual and in-person meetings and events, ensuring effective communication across departments.
  • Support IT Operations initiatives by coordinating project schedules, attending meetings, and managing timelines.
  • Maintain accurate records and inventory of key partners and performance metrics in Salesforce.
  • Draft original correspondence, reports, and documents as needed.

Cross-Functional Projects:

  • Collaborate with various departments on cross-functional projects and process optimization to ensure alignment with organizational goals.
  • Support the implementation of various project initiatives as needed, involving communication with internal and external partners and tracking project milestones.

Qualifications and Desired Skills:

  • A demonstrated commitment to racial and economic justice.
  • Bachelor's degree or above.
  • 3-5 years of experience in executive-level support or a similar role, with transferable skills and experience supporting accounting or other finance roles.
  • Highly proficient in Microsoft Office, GSuite, Zoom, Asana, Salesforce, and Certify.
  • Advanced time management and project tracking skills to support executive-level operations and project management.
  • Strong organizational skills and ability to prioritize effectively while managing multiple tasks and competing deadlines.
  • Excellent written and verbal communication skills, with outstanding attention to detail.
  • Exceptional problem-solving skills with the ability to exercise sound judgment.
  • Basic design skills and an eye for aesthetics in communication materials.
  • Must be a person of integrity, using discretion with proprietary information and confidential matters.
  • Outstanding interpersonal skills, capable of building relationships and engaging effectively with diverse staff and partner organizations at all levels of the organization.
  • Enthusiastic, energetic, highly motivated self-starter, able to thrive in ambiguous situations.
  • An understanding of nonprofit organization operations.
  • Adaptability and flexibility in a fast-paced environment.
  • Ability to work effectively and efficiently virtually and in person with minimal supervision.

Benefits:

  • 100%-employer-paid medical, dental, and vision plans.
  • 401(k) with employer and employer-matching contributions that vest immediately.
  • Flexible Spending Account.
  • Short- and long-term disability insurance.
  • Group term life insurance plus guaranteed-issue voluntary life insurance.
  • Unlimited vacation and sick leave and other generous leave benefits.
  • Three required organization reset weeks plus 13 paid holidays.

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