Part Time Seasonal Overnight Stocking Service Team Member
4 weeks ago
Job Summary:
Michaels Stores, Inc. is seeking a Part Time Seasonal Overnight Stocking Service Team Member to join our team. As a key member of our store team, you will be responsible for delivering excellent customer service, maintaining store recovery standards, and ensuring a well-merchandised and in-stock store.
Key Responsibilities:
- Deliver friendly customer service and help customers shop our store
- Complete truck unloading and merchandise duties throughout the store
- Maintain store recovery standards to deliver our Brand Promises
- Help customers shop, locate products, and provide them with solutions
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Execute Company policies and standards
- Project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Requirements:
- Retail and/or customer service experience preferred
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
Work Environment:
Some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; work hours include nights, weekends and early mornings
Equal Employment Opportunity:
Michaels Stores, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment for everyone to learn, shop, and create.
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