Part Time Seasonal Overnight Stocking Service Team Member

4 weeks ago


Lakewood, New Jersey, United States Michaels Stores, Inc. Full time

Job Summary:

Michaels Stores, Inc. is seeking a Part Time Seasonal Overnight Stocking Service Team Member to join our team. As a key member of our store team, you will be responsible for delivering excellent customer service, maintaining store recovery standards, and ensuring a well-merchandised and in-stock store.

Key Responsibilities:

  • Deliver friendly customer service and help customers shop our store
  • Complete truck unloading and merchandise duties throughout the store
  • Maintain store recovery standards to deliver our Brand Promises
  • Help customers shop, locate products, and provide them with solutions
  • Execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Execute Company policies and standards
  • Project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production

Requirements:

  • Retail and/or customer service experience preferred
  • Ability to lift heavy boxes and access high shelves by ladder or similar equipment

Work Environment:

Some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; work hours include nights, weekends and early mornings

Equal Employment Opportunity:

Michaels Stores, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment for everyone to learn, shop, and create.


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