Call Center Associate

19 hours ago


Columbus, Ohio, United States Closets by Design Nashville Full time
The Admin/Call Center Employee at Closets by Design Nashville is responsible for providing exceptional customer service, working with office personnel, and performing various administrative tasks. The ideal candidate will have a high school diploma or equivalent, 1-2 years of experience in a call center or customer-facing role, and strong communication and organizational skills. We offer a competitive salary of $42,000 - $52,000 per year, based on experience, and a comprehensive benefits package. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.

Key Responsibilities• Handle customer calls, emails, and chats
• Perform data entry and maintain accurate records
• Multitask and prioritize responsibilities to meet deadlines
• Maintain a professional demeanor and provide excellent customer service at all times
• Assist with managing appointment calendars and scheduling appointments

Requirements• 1-2 years of experience in a call center or customer-facing role
• Proficient in Microsoft Office Suite
• Strong communication and organizational skills
• Ability to work in a team environment and take initiative when needed
• High school diploma or equivalent required; some college education preferred

Work ScheduleThe selected candidate will work Monday through Friday from 9am to 6pm, with one Saturday per month from 9am to 1pm. We offer flexible scheduling and a stable and supportive work environment.

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