Shipping Industry Expert

3 days ago


Boise, Idaho, United States Ocean Network Express Full time
Job Overview
Ocean Network Express is a leading global container carrier seeking an experienced Shipping Industry Expert to join our team. This role involves leading the Digital Services and Customer Success teams, with a focus on driving customer engagement, digital adoption, and business growth. You will work closely with cross-functional teams to develop and implement strategies that enhance customer experiences and drive business results.

Key Responsibilities:
- Lead and manage the Digital Services and Customer Success teams to deliver high-performance results
- Collaborate with Sales and Marketing teams to align efforts in promoting digital tools and services
- Develop and implement strategies to enhance customer experiences and drive business growth
- Oversee the entire customer onboarding process, ensuring a smooth and personalized experience

About Us:
Ocean Network Express is a global container carrier with a strong commitment to excellence. We strive for high-level results and opportunities for growth and advancement. Our company culture values diversity, equality, and inclusion, providing equal employment opportunities to all employees and applicants.

Salary:
$120,000 - $150,000 per year, based on experience.

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