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Automotive Service Advisor

1 month ago


Alexandria, Virginia, United States Ourisman Chevrolet Buick GMC Of Alexandria Full time
Job Overview

We are seeking a skilled Service Advisor to join our team at Ourisman Chevrolet Buick GMC Of Alexandria. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our service department.

Key Responsibilities:

  • Provide outstanding customer service and ensure customer satisfaction
  • Obtain and verify customer and vehicle information
  • Prepare accurate estimates and communicate with customers regarding repairs and maintenance
  • Monitor and update customers on the status of their vehicles
  • Verify and reconcile invoices with work performed

Requirements:

  • Proven track record of delivering exceptional customer service
  • Experience as a Service Advisor or in a related role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About Ourisman Chevrolet Buick GMC Of Alexandria:

Ourisman Chevrolet Buick GMC Of Alexandria is a family-owned and operated dealership dedicated to providing exceptional customer experiences and building long-term relationships with our customers and employees.