Community Liaison

4 days ago


Beaverton, Oregon, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly organized and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a key member of our center team, you will be responsible for providing exceptional customer service, managing day-to-day operations, and ensuring a positive experience for our members.

Key Responsibilities
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner
  • Manage the day-to-day operations of the center, including administrative tasks, facility maintenance, and inventory management
  • Develop and maintain strong relationships with members, identifying opportunities to enhance their experience and drive business growth
  • Collaborate with the Community Manager to plan and execute events, promotions, and marketing initiatives
  • Ensure accurate and timely processing of member transactions, including invoicing and payment processing
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced office environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service excellence
  • Basic computer skills, including proficiency in MS Office and other productivity software
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends
What We Offer
  • A competitive total compensation package, including a base hourly rate and quarterly bonus program
  • A generous paid time off plan, including sick leave and vacation time
  • 11 paid company holidays per calendar year
  • A comprehensive health insurance plan, with options for part-time employees
  • A bright and inspiring work environment, with opportunities for professional growth and development


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