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Software Configuration Engineer II

2 months ago

Seattle, Washington, United States Expeditors Full time
Job Title: Software Configuration Engineer II

We are seeking a highly skilled Software Configuration Engineer II to join our team at Expeditors. As a key member of our Operational Experience IS Portfolio, you will play a critical role in migrating user functionality from our Legacy systems to our Exp.o system platform.

Job Summary

The Software Configuration Engineer II will be responsible for designing and implementing efficient solutions consistent with the overall implementation. You will collaborate with stakeholders to translate business needs and functional requirements into easily understandable technical requirements and effectively communicate those to various technical and non-technical audiences.

Key Responsibilities
  • Develop a deep understanding of the exp.o GNS and Transcon Framework
  • Collaborate with stakeholders to translate business needs and functional requirements into easily understandable technical requirements
  • Actively participate in discussions with agile team(s) regarding the proper scope and features for each release
  • Understand and document process flows using state diagrams and implement the process flows via configuration
  • Design and implement efficient solutions consistent with the overall implementation
  • Collaborate with team members to ensure data and functional integrity across projects and systems within the larger Expeditors ecosystem
  • Participate in feedback loops, demonstrations, and trainings with users to guide improvements and enhancements to the system implementation and the user experience
  • Develop a deep understanding of SDLC processes and tools used for configuration
  • Participate in the definition, refinement, and documentation of configuration best practices
  • Actively collaborate with others in the configuration discipline to seek out learning, share solution designs, and to stay connected to the overall solution
Qualifications
  • Technical aptitude with a strong understanding of business and functional requirements, as input to enterprise-scale software configuration
  • Analytical mindset with high attention to detail and ability to work across multiple priorities
  • Ability to communicate complex ideas effectively (written and verbal), to internal and external customers
  • Experience with business and technical requirements gathering, process mapping, and gap analysis
  • Experience with systems and process documentation, modeling, and flow charting
  • Experience in systems analysis or business analysis
  • Fundamental understanding of our business with the ability to understand the broader consequences of decisions
  • Effective at navigating ambiguity and helping diverse teams drive toward clarity and consensus
  • Expeditors systems knowledge of ETMS and operational processes knowledge of GNS or Transcon, or comparable operational knowledge in another Expeditors area.
  • Ability to provide exceptional customer service, research and resolve issues, and demonstrated commitment to continuous learning
  • Experience with a Transportation Management System or enterprise-scale supply chain software
  • Experience configuring business process in an ERP solution
  • Results oriented, willingness to commit to a direction and drive to completion
  • Experience working with software development teams and processes
Desired Qualifications
  • BS/BA in Business or Information Systems (or similar) or comparable work experience
  • Experience in and understanding of a transportation operations role
  • Customer-facing background
  • Demonstrated leadership, analytical, organization, and interpersonal skills
  • Working knowledge of XML, XSLT, transactional and data integration, Azure DevOps
  • SAFe familiarity and/or certification
Additional Information

Expeditors offers excellent benefits, including paid vacation, holidays, flexible days, paid sick time, 401(k) Retirement Savings Plan with employer match, and more.