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Retail Sales Associate

2 months ago

Alexandria, Virginia, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with all customers and embodying our customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
  • Accurately ring customer purchases/returns and count change back to customers according to established operating procedures.
  • Promote credit and loyalty programs to customers.
  • Process and prepare merchandise for the sales floor, following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.