Program Supervisor V

4 hours ago

Port Arthur, Texas, United States Health & Human Services Comm Full time
Job Description:

The Community Partner Program District Supervisor plays a crucial role in the success of the Community Partner Program (CPP) within the Health and Human Services Commission (HHSC). This position reports to the Community Partner Program Regional Operations Manager and is responsible for supervising regional teams, establishing goals and objectives, and overseeing program activities.

The CPP District Supervisor will be responsible for approving schedules, priorities, and standards for achieving goals, overseeing program activities, guiding the development and implementation of program, and monitoring compliance with policies and procedures.

This position requires strong leadership and management skills, as well as the ability to work effectively with diverse stakeholders, including community partners, regional teams, and HHSC staff.

The successful candidate will have a minimum of three years of experience working with Health and Human Service benefits, including Medicaid, Temporary Assistance for Needy Families (TANF), Children's Health Insurance Program (CHIP), and Supplemental Nutrition Assistance Program (SNAP). A minimum of one year of experience working with the Community Partner Program and two years of staff supervision experience are also required.

The CPP District Supervisor will be responsible for overseeing the local implementation of the CPP strategic plan and program priorities in the regions, working with team members to assure implementation and attainment of program goals and objectives, and conducting assessments of governmental, faith-and community-based organizations within assigned regions.

This position requires strong analytical and problem-solving skills, as well as the ability to communicate effectively with diverse stakeholders. The successful candidate will have a Bachelor's degree from an accredited college or university and will be able to provide proof of a valid driver's license.

The CPP District Supervisor will work under limited supervision, with moderate latitude for the use of initiative and independent judgment. This position requires a strong commitment to the principles and practices of program administration, management, and monitoring, as well as the ability to work effectively in a fast-paced environment.

Essential Job Functions:
  • Attends work on a regular and predictable schedule in accordance with agency leave policy, and willing to utilize personal vehicle to travel at 70-80% of the time.
  • Staff Oversight and Supervision: Assists Regional Operations Manager in providing ongoing supervision of staff that includes, but not limited to developing performance standards; providing performance evaluations; counseling; approving leave requests; providing training and staff development; providing guidance in handling difficult or complex program-related problems and challenges; making hiring decisions as well as recommendations for termination.
  • Guides the planning and prioritizing of the work of others in order to ensure adequate staff coverage to meet program goals and objectives.
  • Reports capacity and demand of resources and balances resources according to program priorities.
  • Program Administration, Monitoring, Evaluation, Quality Assurance, Reporting: Oversees the local implementation of the CPP strategic plan and program priorities in the regions. Works with team to assure implementation and attainment of program goals and objectives. Assists with the overall assessment, planning, implementation, coordination, organization, and evaluation of Regional activities to promote effective program administration and service delivery.
  • Conducts assessment of governmental, faith-and community-based organizations within assigned region (County/Counties). Works with Regional Operations Manager to develop yearly recruitment goals. Identifies and researches opportunities to strengthen services and programs. Oversees ongoing evaluation, data collection, and quality improvement initiatives. Prepares program and evaluation reports. Reports information on program activities using HHS designated database. Assists in developing and tracking programmatic performance measures - ensuring quality and accuracy of data collected. Ensures timely submission of reports.
  • Regional Support to Community Partners (Recruitment and Retention): Provides oversight of Community Partner recruitment and retention activities. In collaboration with CPP Manager and Regional Operations Manager develops yearly recruitment and retention goals. Oversees the identification and establishment of new community partners to increase and diversify the statewide network of Community Partners. Oversees and assists organizations with process of joining the CPP. Provides support and engagement throughout the establishment of the MOU process and ensures community partners are properly on-boarded into the CPP.
  • Other Duties: Performs other duties as assigned that require limited supervision with the use of independent judgment and considerable initiative. Other duties include but are not limited to ensuring continuity of operations, and supporting state and local stakeholder relations and engagement.

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