Xfinity Retail Sales Consultant
1 week ago
Comcast is seeking a highly motivated and customer-focused Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.
Key Responsibilities:- Work directly with customers to understand their product needs and make recommendations.
- Provide outstanding customer service and support to ensure customer satisfaction.
- Help customers understand and manage their account statements and make payments in-store.
- Answer customer questions and provide information on current and new services.
- Process customer service requests and make changes to account data.
- Act as a brand ambassador to promote Comcast/Xfinity products and services.
- Maintain detailed knowledge of sales products and services, including competitive information.
- High School Diploma or equivalent.
- 2-5 years of related experience, preferably in consumer electronics or wireless retail sales.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Regular, consistent, and punctual attendance.
- Ability to lift and carry 25-pound boxes and stand for long periods.
- Comcast offers a comprehensive benefits package, including medical, dental, and vision coverage.
- Discounted XFINITY services and products.
- Paid parental leave and tuition reimbursement.
- 401(k) savings plan with up to 6% dollar-to-dollar matching.
Comcast is a Fortune 40 industry leader, and we're committed to innovation and customer satisfaction. Our team is passionate about delivering exceptional customer experiences and making a difference in our communities. If you're a motivated and customer-focused individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.
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