Client Services Liaison

2 months ago


Mantua, New Jersey, United States FIS - Fidelity Information Services Full time
Job Summary

Serves as primary point of contact for internal and external clients and various departments/divisions to resolve outstanding issues, comply with customer requests, and respond to client inquiries.

Key Responsibilities
  • Provides support in research and resolution of pro client service issues
  • Responds to client inquiries and resolves issues in a timely manner
  • Collaborates with internal teams to ensure client needs are met
  • Develops and maintains strong relationships with clients
Requirements

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Excellent problem-solving skills



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