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Sales Associate

2 months ago

Austin, Texas, United States Reformation Full time
Join Our Team as a Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reformation Austin. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales growth, and contributing to a positive and inclusive store environment.

Key Responsibilities:

  • Consistently meet and exceed sales goals through effective customer engagement and product knowledge.
  • Assist in generating new clientele through proactive customer service and relationship-building.
  • Contribute to an in-store experience that surprises and delights customers, fostering a loyal client base.
  • Deliver an elevated client experience by embodying brand values, engaging customers, and sharing the stories of Reformation.
  • Maintain exceptional customer experience feedback and scoring through NPS.
  • Understand the importance of consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share product knowledge with genuine enthusiasm and communicate customer feedback to improve product and merchandising.
  • Help maintain an inspiring store environment and accessible product displays.
  • Understand and reflect the core values and culture of Reformation in all efforts.
  • Maintain a professional, healthy, and productive work environment.

Requirements:

  • Experience working in sales or retail, or in an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities.
  • Driven approach to take on new challenges with self-motivation for work and career.
  • Part-time, hourly position requiring a minimum of 20 hours per week and 3 days per week, including weekends.
  • Able to work a flexible schedule, including days, nights, weekends, and holidays as needed.
  • References required.

How to Apply:

Please submit your resume and a short cover letter explaining why you are a great fit for Reformation. We are an equal opportunity employer and welcome applications from diverse candidates. Reformation requires all employees to be fully vaccinated for COVID-19 prior to starting work. We are committed to creating a positive and inclusive work environment.