Retail Operations Manager

6 days ago


Magee, Mississippi, United States Hibbett Retail, Inc. Full time

Company Overview:
Hibbett Retail, Inc. is a leading retailer of athletic footwear and apparel. Our company strives to provide an exceptional customer experience in every store we operate.

Job Description:
We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our stores. The ideal candidate will have a proven track record of driving sales growth, managing budgets, and leading high-performing teams.

Responsibilities:
- Manage and control store assets
- Direct and oversee entire sales efforts in the store
- Constantly analyze sales statistics, inventory, and expenses to optimize profit
- Collaborate with District Sales Managers to establish and enforce policies, goals, and procedures
- Direct staff to ensure all responsibilities and standards are completed in each department
- Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training
- Carry out personnel recruiting, hiring, training, discipline, and evaluation
- Maintain proper security for the store
- Communicate with District Sales Managers and keep them informed about inventory movement
- Provide information and follow through on marketing and advertising plans

Requirements:
- Bachelor's degree in business or a related field or equivalent experience
- Experience working in a retail environment, preferably in footwear and athletic apparel
- Experience in managing and cultivating a sales team
- 3-5 years of customer service experience
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Analytical thinker with demonstrated business acumen
- Ability to problem solve and juggle multiple tasks and priorities
- Strong commitment to customer service
- Strong leadership and communication skills


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