Customer Service Banker
7 days ago
We are seeking a highly skilled Customer Service Banker to join our team at City Public Service IBEW Federal Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, handling their everyday banking needs with professionalism and courtesy.
Salary Information
The estimated salary for this position is between $45,000 to $60,000 per year, depending on experience and qualifications. This competitive compensation package reflects the value we place on our employees' skills and dedication.
Responsibilities
- Provide personalized assistance to members in-person and over the phone, addressing their financial queries and concerns.
- Accurately process transactions, maintain accurate records, and adhere to cash handling procedures.
- Act as a liaison between members and the credit union, resolving issues promptly and professionally.
- Maintain confidentiality and handle sensitive information with discretion.
Requirements
- Bachelor's degree in Business Administration or related field preferred.
- 2+ years of experience in customer-facing roles, preferably in the financial industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Demonstrated problem-solving skills and attention to detail.
Benefits
- Competitive compensation package, including annual salary range.
- 401(k) matching program to support long-term financial goals.
- Dental, vision, and health insurance options to ensure comprehensive coverage.
- Paid time off and flexible scheduling to promote work-life balance.
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