Service Experience Associate

7 days ago


Aurora, Ohio, United States Waterway Carwash Full time
About the Role

As a Customer Service Representative at Waterway Carwash, you will play a crucial part in delivering an exceptional customer experience. This involves greeting customers, responding to their needs, and ensuring a positive interaction.

Key Responsibilities
  • Customer Service: Provide timely and excellent customer service to create a pleasant experience.
  • Sales: Effectively present and sell car wash services, memberships, and additional purchase options to meet customer demands and revenue goals.
  • Store Maintenance: Maintain a safe, clean, and organized environment for customers, including but not limited to: outside areas (gas pump islands, payment terminal, and entrance to tunnel) and inside areas (counters, merchandise display areas, restrooms, and customer waiting areas).
What We Offer
  • Average salary: $19/hour ($15 base pay + sales bonus)
  • Flexible scheduling with daytime, evening, and weekend shifts available
  • Tuition assistance up to $4,000 per year
  • Free car washes and gas discounts
  • Referral bonus program


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