Patient Service Representative

3 weeks ago


Clairton, Pennsylvania, United States ZOLL LifeVest Full time
Job Description

Position Title: Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

ZOLL LifeVest is a wearable cardioverter defibrillator (WCD) that provides protection against sudden cardiac arrest (SCA). As a Patient Service Representative, you will train patients on the use and care of LifeVest, ensuring they understand the device and its benefits.

Responsibilities:

  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends.
  • Travel to patient's homes and health care facilities to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
  • Program LifeVest according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose family relationship with any potential referral source

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Summary Description:

ZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest. As a remote independent contractor, you will work with patients and caregivers to ensure they understand the device and its benefits.

This is a perfect opportunity for healthcare professionals with patient care and teaching experience to supplement their income. You will retain the flexibility to accept or decline assignments as your schedule dictates.



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