YMCA Service Representative
3 days ago
We are seeking a friendly and outgoing Service Representative to join our team at the YMCA of Greater Cleveland. As a key member of our staff, you will be responsible for providing excellent customer service, promoting membership sales, and ensuring a positive experience for all visitors to our facility.
About the Role:
The successful candidate will possess strong communication and customer service skills, with the ability to work effectively with people of different backgrounds and opinions. Key responsibilities include greeting members and visitors according to YMCA guidelines, answering telephones and responding to inquiries according to YMCA member customer service guidelines, and following association Access Control guidelines.
Key Responsibilities:
- Greet members and visitors according to YMCA guidelines
- Answer telephones and respond to inquiries according to YMCA member customer service guidelines
- Follow association Access Control guidelines
Requirements:
- High School Diploma or GED preferred
- Cash management experience
- Computer and keyboarding experience
About YMCA of Greater Cleveland:
Our vision is to be the premier community-based, charitable organization that builds strong kids, strong families, and strong communities. We offer a comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement, and paid vacation, as well as a free membership to your local YMCA and discounts to YMCA programs.
Estimated Salary: $35,000 - $45,000 per year, depending on experience.
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