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Bilingual Patient Service Coordinator
2 months ago
Cullman Regional Medical Group is seeking a highly skilled Patient Appointment Service Specialist to excel in our fast-paced Call Center environment. As a key member of our team, you will be responsible for independently scheduling appointments, gathering patient information, and ensuring accurate documentation. Your excellent communication skills, ability to multitask, and attention to detail will be essential in providing a customer-focused approach. A high school diploma or equivalent and at least 2 years of customer service experience are required. Medical terminology knowledge is a plus. Key Responsibilities:
* Schedule appointments with patients and healthcare providers
* Gather and verify patient information
* Advise patients on payment requirements
* Ensure accurate and timely documentation
Requirements:
* High school diploma or equivalent
* At least 2 years of customer service experience
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Medical terminology knowledge a plus
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
