Automotive Parts Specialist with Expertise

6 days ago

Bennettsville, South Carolina, United States Martin Automotive Group Full time

Martin Automotive Group is a leading dealership in Bennettsville, offering a range of automotive services and products. As an Automotive Parts Specialist, you will play a crucial role in helping customers find the right parts for their vehicles.

Job Responsibilities:
  • Assist customers in selecting required parts, suggesting complementary items, and providing special offers to enhance their experience.
  • Pull purchased parts from stock, determining availability and communicating expected delivery dates to customers.
  • Answer phone calls, providing price quotes and other information, capturing customer names and contact details.
  • Set up orders for daily shipment, delivery, or pickup, ensuring seamless logistics.
  • Verify 'will-call' and 'back-order' files weekly, returning items to vendors or restocking as needed.
  • Collaborate with the parts-to-service counter sales associate to provide exceptional customer service.
  • Order parts not in stock, approved by the Parts Manager, to ensure a comprehensive product line.
  • Notify customers and the Service Department when parts arrive, facilitating efficient repairs.
  • Process cash and credit payments, maintaining an accurate cash register.
  • Contribute to the organization and cleanliness of the parts department, ensuring a professional environment.
  • Receive and stock incoming inventory, verifying receipts against purchase orders.
  • Participate in periodic inventory cycle counts as directed by the supervisor.
  • Ensure merchandise displays are stocked, clean, and appealing to customers.
  • Complete all training as directed by the supervisor.
  • Follow policies and procedures outlined in the Employee Handbook.

Key Requirements:

  • High School Diploma or equivalent
  • Able to work effectively with diverse customer groups
  • Familiarity with servicing motorcycles and other dealership products, or ability to quickly learn
  • Experience with point-of-sale and computerized inventory systems, or willingness to learn
  • Ability to thrive in a fast-paced work environment
  • Strong organizational and time management skills
  • Detail-oriented, professional appearance, and strong work ethic

Benefits Package:

  • Medical, Dental, Vision, Life Insurance
  • 401k Retirement Plan
  • Paid Holidays
  • Weekly Paychecks

Earn an estimated $45,000 - $55,000 per year, depending on experience and qualifications.

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