Marine Service Advisor
3 weeks ago
We are seeking a highly motivated Marine Service Advisor to join our team at Anything Marine Services. This role involves communicating with customers, preparing service estimates and billing using Dockmaster software, and helping with the hauling and delivery of boats at the boat ramp. The ideal candidate will have experience in a service writing or sales role, ideally within the marine industry, and be familiar with or willing to learn Dockmaster software for estimates, billing, and service management.
Key Responsibilities:
- Assess customer service needs, including boat repairs, maintenance, and upgrades.
- Create accurate service estimates and work orders using Dockmaster software.
- Manage customer inquiries and provide updates on the status of their service requests.
- Coordinate with the service manager to ensure work is completed on time and according to customer specifications.
- Assist with hauling and delivering boats to and from the boat ramp.
- Safely tow boats to and from the service facility, ensuring proper loading and unloading.
Requirements:
- High school diploma or equivalent; additional training in marine services or customer service is a plus.
- Experience in a service writing or sales role, ideally within the marine industry.
- Familiarity with or willingness to learn Dockmaster software for estimates, billing, and service management.
- Comfortable with towing boats and maintaining a clean driving record (valid driver's license required).
Estimated Salary:$45,000 - $60,000 per year, depending on experience.
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