Nurse Triage Specialist

7 days ago


Mukwonago, Wisconsin, United States Ascension Health Full time

Job Summary:

Nursing professionals with exceptional communication skills are sought to join our team as Nurse Triage Specialists. This role is ideal for RNs looking to utilize their clinical expertise in a dynamic, fast-paced environment.

About the Position:

As a Nurse Triage Specialist, you will be responsible for providing high-quality, patient-centered care via telephone. You will assess patient needs, provide guidance and education, and direct callers to appropriate levels of care. Your excellent critical thinking and problem-solving skills will enable you to make informed decisions in a timely manner.

Responsibilities:

  • Assess patient calls, providing accurate triage and advice using established protocols and resources
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination
  • Develop and maintain knowledge of current clinical guidelines, best practices, and emerging trends in healthcare
  • Collaborate with interdisciplinary teams to optimize patient outcomes and improve processes

Requirements:

  • Bachelor's degree in Nursing from an accredited institution
  • Current licensure as a Registered Nurse (RN) in Wisconsin or compact state
  • Minimum one year of nursing experience, preferably in a triage or emergency setting
  • Epic experience a plus, but willing to train the right candidate

What We Offer:

  • A competitive salary of $65,000 - $80,000 annually, depending on experience
  • A comprehensive benefits package, including paid time off, health insurance, retirement plans, and tuition reimbursement
  • The opportunity to work in a leading healthcare organization that prioritizes patient-centered care and professional growth

About Ascension Health:

Ascension Health is a faith-based, nonprofit healthcare system dedicated to delivering compassionate, personalized care to communities across the United States. With 17 hospital campuses and over 100 related facilities, we offer a wide range of career opportunities for professionals seeking to make a meaningful difference in the lives of others.


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