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Part-Time Cybersecurity Operations Assistant

2 months ago


Bloomington, Indiana, United States Indiana University Full time
About the Role

We are seeking a highly motivated and detail-oriented Part-Time Cybersecurity Operations Assistant to join our team at Indiana University. As a key member of our security operations team, you will play a critical role in ensuring the security and integrity of our information technology environment.

Key Responsibilities
  • Incident Response: Provide timely and effective response to cybersecurity incidents, including triage, analysis, and resolution.
  • Security Consulting: Offer limited security consulting services to the IU community, providing guidance on security best practices and procedures.
  • Communication and Education: Communicate with and educate the IU community on security-related matters, including network block resolution, abuse/misuse incidents, and copyright violations.
  • Documentation and Reporting: Update technical documentation and reports for internal and public consumption.
Requirements
  • Education: Currently enrolled as a student at Indiana University.
  • Experience: Customer service experience.
  • Skills: Technical skills requisite with modern office work environments, ability to effectively communicate and exchange information with a wide range of diverse individuals, excellent interpersonal skills and a customer service orientation, strong organizational and load-management skills, including the ability to manage multiple priorities.
Working Conditions

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around and office environment.

Benefits

As a part-time employee of Indiana University, you will be eligible for a range of benefits, including medical insurance, dental insurance, health savings account, life insurance, LTD, and AD&D options, base retirement plan contribution, additional supplemental retirement plan options, tuition benefit for IU classes, 10 paid holidays per year, generous Paid Time Off, Paid Parental Leave, and Employee Assistance Program.