Customer Service Representative

1 week ago


Sens, Bourgogne-Franche-Comté, United States Caesars Entertainment Full time
Job Overview

As a Front Desk Agent-Steady Extra, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience at Caesars Palace.

Responsibilities:
  • Takes, records, and cancels reservations in the Hotel Information System
  • Provide five-star hotel-quality concierge services to meet the specific needs of each guest
  • Be knowledgeable about all casino programs, promotions, activities, and functions
  • Assist and coordinate with VIP Agent Functions (Check in, Checkout, Keys and Mail)
Qualifications:
  • H.S. diploma or GED required
  • At least 1 year of appropriate experience; or equivalent combination of education and experience
  • Must be at least 21 years of age
Estimated Salary:

$40,000 - $60,000 per year, depending on location and experience



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