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Sales and Service Representative

2 months ago

Hendersonville, North Carolina, United States First Citizens Bank Full time
Overview

We are seeking a highly skilled and customer-focused Sales and Service Representative to join our branch team. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of bank capabilities.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED
  • 6 months customer service experience
  • Preferred area of experience: Sales
  • Financial literacy and knowledge of retail banking products and services
About First Citizens Bank

First Citizens Bank is a leading financial institution with over 100 years of experience. We are committed to providing exceptional customer service and supporting the financial well-being of our customers. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering outstanding results.