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Retail Operations Associate

2 months ago


Riverside, California, United States The UPS Store #1603 Full time
Become a Part of Our Team as a Retail Operations Associate at The UPS Store #1603

We are looking for motivated individuals who are eager to embark on a long-term career journey, starting from an entry-level position and advancing through dedication and hard work. Our commitment to your growth includes comprehensive training for those who are enthusiastic about learning and embracing this opportunity.

At The UPS Store, our success is driven by the diligent efforts of our associates at each location. We aim to excel in every aspect of our operations by cultivating a culture of trust, collaboration, accountability, high standards, and transparent communication.

The ideal candidate for the Retail Operations Associate position will have experience in retail sales, strong computer and internet skills, a high school diploma, a friendly demeanor, a professional appearance, and the ability to quickly understand various aspects of our business.

Applicants must successfully complete a background check to qualify for the Notary Public certification.

Our store provides a friendly and flexible work atmosphere.

The following outlines the responsibilities associated with this role:

  • Deliver outstanding customer service to walk-in clients and manage phone inquiries
  • Exhibit effective communication skills with customers, team members, and management
  • Take initiative in resolving customer shipping challenges and offer practical solutions
  • Stay updated on all product and service offerings, alternative solutions, and industry trends
  • Efficiently operate office equipment, software, and devices, and assist colleagues as needed
  • Handle incoming and outgoing mail, faxes, and packages
  • Support customers with their shipping requirements with a positive attitude, including packing and shipping
  • Maintain meticulous attention to detail in all tasks
  • Process transactions accurately and promptly
  • Ensure a clean and safe working environment

REQUIREMENTS

  • High School Diploma
  • Strong Computer Skills
  • Effective Verbal and Written Communication Skills, including spelling and math
  • Notary Public certification
  • Punctual, Reliable, and accountable
  • Flexible schedule availability, including weekends
  • Ability to lift and carry over 40 pounds
  • Capability to stand for extended periods

This position offers a stable, long-term career path, and we seek individuals with common sense, a robust work ethic, and a desire to contribute to our business growth. We are looking for dedicated candidates.

If you are interested in a rewarding role within a dynamic work environment, we would like to hear from you.

This role requires approximately 25-30 hours of work per week, including weekdays. We will contact candidates who best meet the specified criteria.