Fitness Operations Director
3 weeks ago
Job Title: Fitness Operations Director
About Us:
THE MAX Challenge is a leading fitness brand that has revolutionized the way people approach their health and wellness. Our innovative approach combines fitness, nutrition, and motivation to help individuals achieve their goals.
Salary: $55,000 - $70,000 per year
Job Description:
We are seeking an experienced Center Operations Manager to join our Madison, NJ team. The successful candidate will be responsible for managing daily operations, ensuring exceptional member service, driving revenue growth, and developing strong relationships with local businesses.
Responsibilities:
- Manage daily operations including staffing, scheduling, and customer service
- Ensure all members receive top-notch service and support throughout their fitness journey
- Develop and implement effective sales and marketing strategies to drive revenue growth
- Maintain a clean and safe facility at all times
- Work closely with THE MAX Challenge corporate team to ensure compliance with brand standards and procedures
- Develop and implement programs to improve member retention and satisfaction
- Manage and track inventory, ordering, and budgeting
- Create and maintain a positive and supportive team culture
Requirements:
- Minimum of 2 years of hospitality experience
- Strong leadership and communication skills
- Excellent customer service skills and ability to build relationships with members and staff
- Strong understanding of fitness industry trends and best practices
- Experience with in-person sales and marketing strategies to drive revenue growth
- Ability to work flexible hours, including evenings and some weekends on call
- Strong organizational skills and time management
- Experience with inventory management, ordering, and budgeting
- Passion for fitness and wellness and commitment to helping members achieve their goals
Benefits:
- Competitive base pay and bonus structure (no cap)
- Paid training
- Health insurance and 2-week paid vacation included after 1 year
- Ongoing personal and professional development opportunities
- Opportunities for advancement based on performance
- Free membership
- Retail discounts
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