Cloud Infrastructure Specialist

3 weeks ago


Springfield, Illinois, United States Illinois Secretary of State Full time
Company Overview

The Illinois Secretary of State is a leading organization in the state, responsible for various administrative tasks. As a Cloud Engineer, you will be part of a team that supports the development and maintenance of our IT infrastructure.

Salary and Benefits

The estimated monthly salary for this position is $6,185.00. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

Job Description

We are seeking a skilled Cloud Engineer to join our Technical Services division. The successful candidate will provide installation, training, and diagnostic support for software applications and system development. Responsibilities include:
  • Providing technical assistance to technicians resolving trouble tickets and assisting customers with complex problems.
  • Receiving and resolving escalated trouble tickets from technicians.
  • Developing and implementing complex data processing systems, such as Microsoft Exchange and Active Directory.
  • Implementing and maintaining security measures consistent with departmental policies.

Required Skills and Qualifications

To be successful in this role, you must have extensive knowledge of computer systems design and implementation, as well as experience with LAN management tools. You should also be proficient in programming languages and able to approach work in a rational and organized manner. Additional requirements include:
  • A strong understanding of system design and implementation, including program writing, compilation, and testing.
  • Experience with conducting feasibility studies for converting to computer applications.
  • Ability to exercise sound judgment in analyzing and solving complex problems.

Working Environment

This position requires occasional travel for education and site surveys. You must be willing to adapt to changing priorities and work independently in response to unplanned hardware, software, or systems failure. As a valued member of our team, you will be expected to perform other duties as required or assigned.

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