Client Services Coordinator

4 days ago


Los Angeles, California, United States 24 Seven Talent Full time

We are looking for a highly skilled Client Services Coordinator to join our team at 24 Seven Talent. In this role, you will be responsible for assigned order management, monitoring, receiving, and processing of Target Brands. This is a customer-facing position that requires excellent communication and time management skills.

About the Position

The ideal candidate will have 3+ years' minimum experience in high-volume order processing and big box business. Proficiency in apparel and experience with ERP/EDI systems are also a must. You will work closely with the Sales, Design, Production, and Shipping/Receiving Departments to ensure smooth order processing and customer satisfaction.

Duties and Responsibilities
  • Item set-up and data accuracy maintenance via Target's POL system and internal ERP System (A2000)
  • Monitor all Target POL notifications and respond timely
  • Coordinate final CADs to pin in Spark for multiple brands
  • Oversee attribute accuracy and execute updates to ensure audit readiness
  • Review EDI PO and generate pick tickets as needed to maintain customer shipping goals
  • Create, monitor and update Style Balance Sheets weekly for all Brands
  • Review Production email alerts regarding receiving timing, overages, and shortages and inform customers of updates
  • Communicate discrepancies and extensions
  • Execute chargeback research and provide supporting documentation to Chargeback Dept and advise RA information to customer
Qualifications
  • 3+ years' minimum experience in high-volume order processing, big box business
  • Excellent communication, time management and organizational skills
  • Computer proficiency and experience in apparel is a must
  • Full-time availability including overtime based on business needs and project deadlines


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