Ophthalmic Care Specialist
2 weeks ago
Job Summary:
The Ophthalmic Technician plays a vital role in ensuring the highest quality ophthalmic care for patients. This position requires strong communication and problem-solving skills, as well as the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Assist with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam
- Perform preliminary evaluations, including obtaining patient histories, reviewing medication lists, and conducting visual acuity tests
- Perform special testing, such as OCTs, biometry, and retinal imaging
- Identify and resolve patient concerns in a timely and professional manner
- Maintain accurate and organized patient records, adhering to practice standards and HIPAA guidelines
- Utilize appointment scheduling procedures and computer systems effectively
- Ensure a safe working environment for team members and patients
Requirements:
- High School graduate or equivalent
- 1+ year of customer service experience
- Strong communication and problem-solving skills
- Ability to work efficiently in a fast-paced environment
- Knowledge of office software and ophthalmic equipment
Preferred Qualifications:
- Experience in healthcare or clinical settings
- Previous experience in customer service, retail, or optical
- JCAHPO Certification(s)
What We Offer:
EssilorLuxottica offers a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.
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