Ophthalmic Care Specialist

2 weeks ago


Northbrook, Illinois, United States EssilorLuxottica Full time
Job Title: Ophthalmic Technician

Job Summary:

The Ophthalmic Technician plays a vital role in ensuring the highest quality ophthalmic care for patients. This position requires strong communication and problem-solving skills, as well as the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Assist with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam
  • Perform preliminary evaluations, including obtaining patient histories, reviewing medication lists, and conducting visual acuity tests
  • Perform special testing, such as OCTs, biometry, and retinal imaging
  • Identify and resolve patient concerns in a timely and professional manner
  • Maintain accurate and organized patient records, adhering to practice standards and HIPAA guidelines
  • Utilize appointment scheduling procedures and computer systems effectively
  • Ensure a safe working environment for team members and patients

Requirements:

  • High School graduate or equivalent
  • 1+ year of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work efficiently in a fast-paced environment
  • Knowledge of office software and ophthalmic equipment

Preferred Qualifications:

  • Experience in healthcare or clinical settings
  • Previous experience in customer service, retail, or optical
  • JCAHPO Certification(s)

What We Offer:

EssilorLuxottica offers a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.



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