Customer Service Representative

3 weeks ago


Murfreesboro, Tennessee, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our University Center, Murfreesboro, TN location. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting bank products and services.

Key Responsibilities
  • Provide excellent customer service to all customers, responding to their needs and resolving issues in a timely and professional manner.
  • Process customer transactions, including deposits, withdrawals, and transfers.
  • Answer customer questions and provide information about bank products and services.
  • Work with customers to resolve issues and concerns, escalating complex issues to management as needed.
  • Meet sales and customer service goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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