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Coffee Shop Associate

2 months ago

Rochester, New York, United States ELEPHANT MANAGEMENT LLC Full time
Job Overview

Benefits:

  • Flexible working hours
  • Complimentary uniforms
  • Opportunities for training and growth

About Us:
At Elephant Management LLC, we are dedicated to creating a friendly and inviting environment while serving high-quality food and beverages.


We are looking for a personable and enthusiastic Coffee Shop Associate to become part of our establishment. The perfect candidate will possess a strong commitment to customer satisfaction, a genuine appreciation for coffee and culinary delights, and the capability to thrive in a dynamic setting.


Key Responsibilities:

  • Customer Engagement: Welcome patrons with warmth, take their orders, and respond to inquiries regarding the menu. Deliver outstanding service to foster a friendly atmosphere.
  • Beverage and Food Crafting: Prepare and serve coffee, tea, and other drinks in accordance with café standards. Assist in the creation of pastries, sandwiches, and additional food items as required.
  • Transaction Management: Accurately process payments using the point-of-sale (POS) system. Handle cash and credit transactions, ensuring efficient cash register management.
  • Sanitation and Upkeep: Ensure the café remains clean and organized, including tables, counters, and equipment. Adhere to health and safety guidelines.
  • Stock Oversight: Keep track of inventory levels for coffee, food supplies, and other essentials. Help with restocking and placing orders as necessary.
  • Team Support: Collaborate effectively with fellow staff members to ensure seamless operations and a harmonious work environment.

Qualifications:

  • Customer Service Background: Prior experience in a customer-facing role, ideally within a café or dining establishment.
  • Communication Proficiency: Strong verbal communication skills with the ability to connect with customers and meet their needs.
  • Detail Orientation: Capability to follow recipes and guidelines accurately while maintaining high cleanliness standards.
  • Multitasking Ability: Skill in managing multiple responsibilities efficiently while keeping a positive demeanor.
  • Adaptability: Openness to working various shifts, including weekends and holidays.
  • Physical Endurance: Capacity to stand for extended periods and lift items weighing up to 20 pounds as necessary.

Preferred Qualifications:

  • Familiarity with food safety and sanitation protocols.
  • Basic arithmetic skills for cash handling and transaction processing.