Retail Sales Associate

3 weeks ago

Milpitas, California, United States Floor & Decor Holdings, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be the first and last point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.

Key Responsibilities
  • Greet every customer in a helpful and courteous manner.
  • Connect with customers, ask about their projects, recommend our products, and excite customers about their purchase.
  • Provide above-and-beyond customer service and exceed customer expectations.
  • Demonstrate and understand compliance of the company's safety processes.
  • Act and work in a manner consistent with the company's core values.
  • Process customers at checkout using the point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Open and close registers.
  • Follow established cash, check, and credit card acceptance procedures.
  • Answer the telephone according to the company guidelines.
  • Stock, tag, and display merchandise as required.
  • Be able to create price tags and merchandise signs.
Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Potential travel to other stores for support.
Working Conditions
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.
Physical/Sensory Requirements
  • Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

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