Night Operations Manager
5 days ago
ABM Industries is a leading provider of facility solutions, offering services that span the entire lifecycle of facilities. Our team of experts is dedicated to delivering exceptional results and exceeding client expectations.
Job SummaryWe are seeking a highly motivated Night Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site.
Key Responsibilities:- Establish and maintain strong client relationships with a positive customer service orientation.
- Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
- Provide leadership and support while being available for emergency and off-hour support.
- Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
- Plan and assign work schedules to ensure service delivery expectations are achieved.
- Ensure timely responses to client-reported emergency cleaning situations.
- At least 2 years of experience supervising employees.
- Experience with commercial cleaning industry is a plus.
- Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
- MS Office (Outlook, Word, Excel) proficiency required.
- Valid Drivers License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
- Proven ability to handle confidential information with discretion.
ABM offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
Compensation:The estimated salary for this position is $28-$32 per hour, based on experience and qualifications.
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