Debt Collector

4 weeks ago

Andover, Minnesota, United States ZWICKER AND ASSOCIATES Full time
Job Description

At ZWICKER AND ASSOCIATES, we are seeking a skilled Debt Collector to join our team. As a Debt Collector, you will be responsible for establishing contact with borrowers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.

Key Responsibilities:

  • Record accurate and detailed notes; update account status and card member's information into computer system
  • Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives
  • Comply with policies and procedures of ZWICKER AND ASSOCIATES, P.C.
  • Comply with FDCPA and state consumer protection laws.

Requirements:

  • Above average administrative and phone skills
  • Strong negotiation skills
  • Excellent communication skills
  • Well organized, results driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic computer skills
  • Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.

Physical Qualifications:

  • Be able to lift 5 pounds or greater
  • Be able to sit 90% of the work day at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to read and comprehend position-specific documents and correspondence
  • Be able to operate a computer, phone, and/or equivalent devices
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to complete a minimum of a 40 hour flexible workweek schedule

ZWICKER AND ASSOCIATES, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match. This is an hourly rate position plus the potential for a monthly bonus - bonus' are not capped. EOE, drug free workplace.