Tyler Front Desk Agent
3 days ago
Job Description:
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Hampton Inn & Suites Tyler-South. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring that every stay is memorable.
The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Greet and register guests in a friendly and efficient manner
- Manage reservations, room assignments, and other front desk duties
- Provide accurate information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues promptly and professionally
- Collaborate with other departments to ensure seamless operations
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays
- Familiarity with Microsoft Office suite and basic arithmetic functions
Estimated Salary Range: $40,000 - $50,000 per year
About Our Hotel:
The Hampton Inn & Suites Tyler-South is located in the heart of Tyler, Texas, within walking distance of shops, restaurants, and a movie theater. Our modern hotel features free WiFi, a free business center, and a sparkling outdoor swimming pool.
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