Tyler Front Desk Agent

3 days ago


Tyler, Texas, United States Hampton Inn & Suites Tyler Full time

Job Description:

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Hampton Inn & Suites Tyler-South. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring that every stay is memorable.

The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  1. Greet and register guests in a friendly and efficient manner
  2. Manage reservations, room assignments, and other front desk duties
  3. Provide accurate information about hotel amenities, services, and local attractions
  4. Handle guest complaints and resolve issues promptly and professionally
  5. Collaborate with other departments to ensure seamless operations

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Familiarity with Microsoft Office suite and basic arithmetic functions

Estimated Salary Range: $40,000 - $50,000 per year

About Our Hotel:

The Hampton Inn & Suites Tyler-South is located in the heart of Tyler, Texas, within walking distance of shops, restaurants, and a movie theater. Our modern hotel features free WiFi, a free business center, and a sparkling outdoor swimming pool.



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