Senior Retail Sales Associate

3 days ago


Greenwood, Indiana, United States AutoZone Full time
About the Role

As a Senior Retail Sales Associate at AutoZone, you will be responsible for driving sales through exceptional customer service. Your primary goal is to provide a WOW customer experience by exceeding customer expectations. This involves assisting customers with their automotive needs, performing daily assigned duties, and adhering to company procedures.

We are seeking a highly motivated individual who is passionate about delivering outstanding customer service. As a Senior Retail Sales Associate, you will have the opportunity to work in a fast-paced environment where no two days are the same.

Key Responsibilities:

  • Provide WOW customer service to ensure customer satisfaction and loyalty.
  • Complete assigned store tasks on time, including operating cash registers and following established cash handling procedures.
  • Maintain a safe working environment, including wearing Personal Protective Equipment (PPE).
  • Ensure that merchandise is restocked and placed in designated areas.
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives.
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
  • Diagnose automobile problems and recommend solutions using OBDII.

Requirements:

  • High School diploma or equivalent required.
  • Basic knowledge of automotive parts necessary.
  • Excellent communication and decision-making skills required.
  • Able to lift, load, and deliver merchandise.
  • Flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.

Estimated Salary: $45,000 - $55,000 per year, depending on location and experience. We offer competitive pay and benefits packages to ensure our employees' physical, mental, and financial well-being. Learn more about our benefits at careers.autozone.com.



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