Dispatcher Support Specialist

2 weeks ago


Waxahachie, Texas, United States Allegiance Mobile Health Full time
About the Role:

As an EMS Dispatcher at Allegiance Mobile Health, you will play a vital role in ensuring the efficient allocation of resources and provision of exceptional customer service.

The successful candidate will possess strong communication skills, be able to multi-task in high-stress situations, and have proficiency in basic computer operations.

  • Process emergency calls and non-emergency requests for ambulance and wheelchair van transportation
  • Utilize CAD systems to monitor unit locations and movements
  • Provide accurate response time estimates to customers and agencies
Key Responsibilities:

This position requires close collaboration with customers, facilities, and team members to deliver seamless transportation services. The successful candidate will adhere to company policies, perform other duties as assigned, and provide excellent customer service.

  • Maintain constant communication with customers and facilities
  • Assist team members with challenging situations
  • Work cooperatively with team members, public safety agencies, and the public

A competitive salary of $50,000 - $60,000 per year, based on experience, is offered to the successful candidate.



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