Current jobs related to Client Support Specialist - Oklahoma City, Oklahoma - Dobson Fiber
-
Client Services Support Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States BancFirst Full timeJob Title: Client Services Support SpecialistBancFirst is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to both internal and external clients through day-to-day interactions.Key Responsibilities:Resolve technical issues and...
-
Client Services Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States BancFirst Full timeJob Title: Client Services Support SpecialistBancFirst is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to both internal and external clients through day-to-day interactions.Key Responsibilities:Provide high-quality...
-
Client Services Support Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States BancFirst Full timeJob Title: Client Services Support SpecialistAt BancFirst, we are seeking a highly skilled and dedicated Client Services Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our internal and external clients through day-to-day interactions, including phone calls,...
-
Client Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Hope Network Neuro Rehabilitation Full timeAbout the RoleWe are seeking a dedicated and compassionate Client Support Technician to join our team at Hope Network Neuro Rehabilitation.Key Responsibilities:Ensure the safety and well-being of clients through regular monitoring and crisis prevention measures.Build strong relationships with clients and collaborate with community professionals to promote...
-
Travel Nurse ICU Specialist
7 days ago
Oklahoma City, Oklahoma, United States HealthEcareers - Client Full timeHealthEcareers - Client is seeking a highly skilled Travel Nurse ICU Specialist to join their team in Oklahoma City, Oklahoma.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseDuration: 17 weeksHours: 36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU Specialist, you will have the opportunity to...
-
Travel Nurse Pediatric CVICU Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States HealthEcareers - Client Full timeJob Title: Travel Nurse Pediatric CVICU SpecialistWe are seeking a skilled Travel Nurse Pediatric CVICU Specialist to join our team at a reputable healthcare facility in Oklahoma City, Oklahoma.Job Description:Specialty: Pediatric CVICUDiscipline: RNDuration: 13 weeksShift: 12 hours, daysEmployment Type: TravelAs a Travel Nurse Pediatric CVICU Specialist,...
-
Client Service Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States BOK Financial Full timeJob Summary:The Client Service Specialist is a key member of the Financial Consultants team, responsible for providing operational, administrative, and sales support to our clients. This role involves daily servicing activities, including documentation, information gathering, and compiling, working under general supervision.Key Responsibilities:Maintain...
-
Travel Nurse ICU Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States HealthEcareers - Client Full timeJob Title: Travel Nurse ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse ICU Specialist to join their team in Oklahoma City, Oklahoma.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 14 weeks36 hours per weekShift: 12 hours, daysEmployment Type: Travel*$600 travel bonus *Day 1 health insurance...
-
Client Support Specialist
2 months ago
Oklahoma City, Oklahoma, United States Overhead Door Full timeKey ResponsibilitiesConduct basic administrative tasks, including managing incoming calls and directing them to the relevant personnel, as well as resolving inquiries related to orders and quotes. Assist customers with inquiries regarding order status, expedited shipping, and product availability. Input orders at both the sales invoicing level and requests...
-
Private Client Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States MidFirst Bank Full timeJob SummaryWe are seeking a highly skilled Private Client Specialist to join our team at MidFirst Bank. This role will provide exceptional support to our Private Bankers and clients, ensuring a seamless and personalized experience.Key ResponsibilitiesRespond to loan inquiries, concerns, and maintenance requests in a timely and professional manner.Manage the...
-
IT Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Vaco Full timeJob Title: Site Support TechnicianWe are seeking a highly skilled and experienced IT Support Specialist to join our team as a Site Support Technician. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and...
-
Travel Nurse RN Neurology Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN Neurology SpecialistTalent4Health is seeking a skilled travel nurse RN neurology specialist to join our team in Oklahoma City, Oklahoma.Job Description & RequirementsSpecialty: NeurologyDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, days, nightsEmployment Type: TravelAbout Talent4HealthA leader in healthcare...
-
Support Specialist
2 days ago
Oklahoma City, Oklahoma, United States Dungarvin Full timeEmpowering Individuals with DisabilitiesDungarvin is seeking a Caregiver Assistant to provide support and guidance to individuals with disabilities.As a Support Specialist, you will assist with daily living tasks, promote personal growth, and ensure the comfort and safety of our clients.Responsibilities:Provide hands-on assistance with daily living...
-
New Client Onboarding Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States Paycom Online Full timeJob Title: New Client Setup SpecialistThe New Client Setup Specialist is a key member of our team, responsible for ensuring a seamless onboarding experience for new clients. This role involves guiding clients through the implementation process, educating them on our software, and customizing setup to meet their specific needs.Responsibilities:Serve as the...
-
Caring Support Specialist
5 days ago
Oklahoma City, Oklahoma, United States Right At Home Full timeFlexible Scheduling OpportunitiesRight at Home is seeking a compassionate and skilled individual to provide high-quality care and support to seniors in their homes.As a Caring Support Specialist, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.Key Responsibilities:Assisting with daily living...
-
Technical Support Specialist
1 week ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:BankOnIT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a...
-
Client Solutions Expert
2 weeks ago
Oklahoma City, Oklahoma, United States Bank of Oklahoma - BOK Financial Corporation Full timeClient Solutions ExpertAt Bank of Oklahoma - BOK Financial Corporation, we are seeking a skilled Client Solutions Expert to join our team. As a Client Solutions Expert, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on collections and bank operations, ensuring that our clients receive...
-
Travel Nurse RN
2 weeks ago
Oklahoma City, Oklahoma, United States HealthEcareers - Client Full timeTalent4Health is seeking a skilled travel nurse RN to join their team as a Post Anesthesia Care Specialist in Oklahoma City.Job RequirementsSpecialty: PACU - Post Anesthesia CareDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, days, nightsEmployment Type: TravelRequired Education:-Associate's Degree in Nursing from an accredited...
-
New Client Onboarding Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Paycom Online Full timeJob DescriptionThe New Client Onboarding Specialist is responsible for guiding new clients through the implementation process, ensuring a seamless experience and successful first payroll within Paycom.This role involves educating clients on the software, customizing setup to meet their needs, and collaborating with internal partners to resolve any issues...
-
IT Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States OSTechnical Full timeJob Title: IT Support SpecialistOSTechnical is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our organization's IT systems.Key Responsibilities:Provide helpdesk support for on-site and remote employeesTroubleshoot...
Client Support Specialist
2 months ago
PRIMARY RESPONSIBILITIES:
Effectively manage incoming customer inquiries and ensure that issues are addressed both swiftly and comprehensively.
Accurately and efficiently collect customer details, identify and fulfill customer requirements, educate customers when necessary to minimize future interactions, and document communications through tracking systems.
Deliver exceptional service and assistance across various domains including but not limited to:billing inquiries, account activations, and technical support. Assess and understand customer needs to ensure satisfaction. Update customer records by maintaining accurate account information. Foster sustainable relationships and trust with clients through transparent and engaging communication. Provide precise, valid, and complete information utilizing appropriate methods and tools. Address customer grievances, offer suitable solutions and alternatives, and follow up to confirm resolution. Resolve customer issues via phone, email, or written correspondence. Assist with order placements, refunds, or exchanges. Collaborate with customer service management to guarantee high-quality service delivery. Maintain records of customer interactions. Collect payment details and other relevant information such as contact numbers. Attempt to persuade customers to reconsider service cancellations. Employ technology to manage high volumes of calls. Cultivate and maintain a positive team atmosphere demonstrating high motivation and excellent collaboration.
ADDITIONAL DUTIES:
Comply with company policies and procedures. Keep the workspace organized and tidy. Establish and maintain a record of good attendance and punctuality. Safeguard the confidentiality of all customer and company data. Complete any assigned special projects.
SKILLS AND QUALIFICATIONS:
Must be able to acquire knowledge of all job facets through on-the-job training, attending workshops, or reading instructional materials.
Must possess a solid understanding of telephone etiquette and office protocols. Ability to identify problems, assess the severity of situations, gather data, and establish facts. Maintain a positive demeanor towards colleagues and clients. Uphold honesty and integrity in all interactions. Demonstrate effective time management skills. Possess troubleshooting capabilities. Exhibit professional and effective verbal and written communication skills. Ability to perform basic arithmetic operations with whole numbers and decimals.EDUCATIONAL BACKGROUND:
Proficiency in Computer Operations, including web-based applications, typing, and phone handling.
Preferred knowledge in telecommunications with at least one year of experience in a business office setting, such as clerical work, administrative assistance, accounting, or data entry.
WORK SETTING:
Maintain a performance level of forty (40) hours per week, with additional hours as necessary, including a one (1) hour unpaid lunch break each day.
The noise level in this setting is typically moderate. Requires the ability to sit or stand for extended periods.