Front Desk Receptionist

We are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Rothman Orthopaedics. The successful candidate will be responsible for providing exceptional patient care and administrative support to our medical office.

• Patient Greeting and Check-in: Greet patients and visitors in a prompt, courteous, and helpful manner, checking them in and verifying demographic and insurance information.
• Scheduling and Referrals: Update the electronic medical record system on patients' arrival and record referral information, utilizing the system to enter copayments and notes to the business office.
• Telephone and Communication: Answer telephone calls in a professional and amiable manner, screening calls, answering questions, and forwarding calls or taking messages as necessary.
• Administrative Support: Assist patients with ambulatory difficulties, screen visitors, and respond to routine requests for information, collecting applicable insurance co-pay information and referrals.
• Financial Transactions: Batch out and balance end-of-day payments, and assist other front desk personnel in situations with irate patients.

• Education: High School Diploma or GED minimum education requirement.
• Experience: Minimum of one (1) year's experience in a medical office environment.
• Skills: Knowledge of business office procedures and medical terminology, computer skills including MS Office.

Rothman Orthopaedics is a world leader in the field of orthopedics, committed to providing exceptional patient care and improving lives through unwavering commitment. We offer a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others.

We are an Equal Opportunity employer, committed to providing opportunities to all qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community.