Member Service Representative

6 days ago


Brooksville, Florida, United States Sam's Club Full time
Job Summary:
We're seeking a dedicated and customer-focused individual to join our team as a Member Service Representative at Sam's Club in Brooksville, FL. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment.

Main Responsibilities:
• Provide excellent customer service by greeting members, answering questions, and resolving issues in a professional and courteous manner.
• Operate cash registers, process payments, and handle returns and exchanges accurately and efficiently.
• Maintain a clean and organized store environment, including sweeping and tidying up the sales floor, restocking shelves, and ensuring that all merchandise is properly displayed.
• Collaborate with colleagues to achieve sales goals, promote products, and provide support during peak periods.

Requirements and Benefits:
• High school diploma or equivalent required; prior retail experience preferred.
• Excellent communication and interpersonal skills, with ability to work effectively with diverse groups of people.
• Ability to lift up to 25 pounds, stand for long periods, and move freely around the store.
• Competitive hourly rate: $16.00-$23.00 per hour (dependent on experience).
• Opportunities for career advancement within the company.
• Comprehensive benefits package, including medical, dental, and vision coverage, 401(k), and paid time off.

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