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Patient Services Coordinator IV

2 months ago


Clemmons, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a highly skilled Patient Services Coordinator IV to join our team at Novant Health. This role is responsible for processing referrals, performing Dimensions super-user functions, and providing exceptional patient care.

Key Responsibilities
  • Referral Processing: Process referrals in a timely and accurate manner, ensuring seamless communication with patients and healthcare providers.
  • Dimensions Super-User: Utilize Dimensions super-user functions to support practice operations, including EPIC system management and miscellaneous work queues.
  • Patient Care: Provide exceptional patient care, ensuring a positive experience for all patients and families.
Requirements
  • Education: High School Diploma or GED, required.
  • Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
  • Skills: Knowledge of medical office software, including updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Excellent verbal communication skills, with the ability to work with changing priorities and maintain confidentiality.
Preferred Qualifications
  • Computer Software: Proficient in the use of all computer software utilized in the practice.
Work Environment

As a Patient Services Coordinator IV at Novant Health, you will be part of a dynamic team that values diversity, inclusion, and community involvement. You will have the opportunity to work in a fast-paced environment, leveraging your skills and expertise to deliver exceptional patient care.