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Retail Sales Associate

2 months ago

Richardson, Texas, United States Batteries Plus Bulbs, Richardson Full time
Job Description

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Technician at Batteries Plus Bulbs, Richardson. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling batteries and accessories, and performing technical tasks such as battery tests and installations.

Key Responsibilities:

  • Customer Service:
    • Provide excellent customer service and ensure a positive shopping experience for all customers.
    • Listen to customers' needs and provide solutions to their battery and lighting needs.
    • Upsell and cross-sell batteries and accessories to increase sales.
  • Sales:
    • Sell batteries and accessories to retail and commercial customers.
    • Meet or exceed sales targets and contribute to the overall success of the store.
  • Technical Tasks:
    • Perform battery tests and installations.
    • Load, unload, and deliver or arrange delivery of products.
    • Organize daily recovery of displays to achieve full store appearance.
  • Merchandising and Inventory:
    • Rotate and stock inventory; perform inventory counts as required.
    • Install batteries, perform tests and tech work.
    • Maintain retail shelf label pricing.
  • Qualifications:
    • High school diploma or equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
    • Prior retail experience preferred but not required.
    • Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross-reference systems.
    • Good listening and verbal communication skills with a customer focus.
    • Must possess and use organizational and analytical problem-solving skills.
    • Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.
    • Ability to calculate simple math, percents, ratios, and algebraic expressions and read gauges.
    • Demonstrated technical aptitude and/or technical experience desired.
    • Valid driver's license with clean driving record preferred.

What We Offer:

  • Opportunity to learn new skills, including cutting and programming car keys, testing and installing car batteries, and cell phone repairs.
  • A dynamic and entrepreneurial work environment.
  • A competitive salary and benefits package.