Sales Associate Supervisor

5 days ago


Richmond, California, United States AutoZone Full time
About the Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Senior Retail Sales Associate at AutoZone. As a key member of our sales team, you will play a critical role in driving sales and exceeding customer expectations.

Key Responsibilities:

  1. Provide exceptional customer service and exceed customer expectations
  2. Ensure assigned store tasks are completed in a timely manner on assigned shift
  3. Operate cash registers and follow established cash handling procedures
  4. Follow company policies and loss prevention procedures
  5. Maintain a safe working environment including PPE (Personal Protective Equipment)
  6. Maintain store appearance and merchandising standards as directed
  7. Ensure that merchandise is restocked and placed in their respective areas
  8. Utilize ZNET to help customers locate merchandise or find suitable alternatives
  9. Maintain product knowledge and current promotions through AutoZone systems and information sources
  10. Practice GOTTChA and assist with the installation of wipers blades, batteries and light bulbs
  11. Utilize OBDII to read codes from customers automobiles
  12. Diagnose automobile problems and recommend solutions
  13. Communicate with managers regarding customer concerns and employee matters
  14. Develop more effective customer service skills
  15. Provide honest and trustworthy advice to customers regarding the best products that fit the customers expectations

Requirements:

  • High School diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

About the Benefits

AutoZone offers competitive pay, paid time off, unrivaled company culture, and exclusive discounts and perks. You will also have access to medical, dental, vision, life, and short- and long-term disability insurance options, Health Savings and Flexible Spending Accounts with wellness rewards, 401(k) with Company match and Stock Purchase Plan, and opportunities for career growth and tuition reimbursement.

Compensation Range: $17.20 - $18.74 per hour


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