Retail Sales Associate

3 weeks ago


Manhattan Beach, California, United States Williams-Sonoma Full time

Overview of the Role

The Sales Associate provides customers with a unique shopping experience by offering excellent customer service. The associate utilizes effective selling techniques and provides in-depth product knowledge in a fast-paced, specialty retail environment.

Key Responsibilities:

  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, i.e., sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards straighten, clean, and help maintain stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management

Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $17.27-$18.28 per hour.

Requirements

  • Succeed in a team environment while able to work independently and manage your own time
  • Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
  • Know what questions to ask customers in order to understand their personal cooking style and needs
  • Enjoy discovering the customer's style, lifestyle, and story to connect them to the right products


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