Senior Application Solutions Specialist

3 days ago

Philadelphia, Pennsylvania, United States MMS Full time
Job Overview

MMS is an award-winning, data-focused clinical research organization (CRO) seeking a highly skilled Senior Application Solutions Specialist to join our team. As a key member of our IT department, you will be responsible for providing expert-level support and guidance on NetSuite implementation and customization.

Key Responsibilities:

  • Provide technical support and subject matter expertise to users on NetSuite
  • Assist with report writing and analytics efforts for company financial and operational information
  • Assist with data and/or related systems integration projects specific to NetSuite
  • Perform hands-on coding work on projects as needed
  • Document business objectives, use cases, business requirements, system specifications, workflows, and process documentation
  • Act as a system expert on production and sandbox NetSuite environments and related systems
  • Develop and maintain workflows and processes in NetSuite to optimize platform
  • Evaluate current state, research, and implement effective solution designs to achieve defined business or process objectives
  • Provides support to global colleagues via the IT ticketing system
  • Complete additional responsibilities as required

Requirements:

  • At least 5 years' experience with the day-to-day technical management of the NetSuite platform is required
  • Strong NetSuite ERP administration/development experience
  • Hands-on SuiteScript experience to provide back-end customization
  • Understanding of common industry-standard business practices in accounting
  • Strong understanding and experience in a project-based services organization
  • Ability to do independent technical work
  • Experience using forms, fields, custom records, and workflows to manage unique business process requirements within the ERP system
  • Attention to detail
  • Proficiency with saved searches, formulas, reporting, creating dashboards, creating custom forms, and creating workflows
  • Understanding of NetSuite ERP workflow functionality and processes
  • Experience developing and maintaining reports in Microsoft Power BI (or other BI solution)
  • The ability to manage competing priorities, solve problems quickly, and work independently
  • Strong written and verbal communication skills
  • Ability to work on a team with other IT professionals to provide effective support to the organization
  • Biopharmaceutical industry experience preferred

MMS is a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges.

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