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Cardiac Catheterization and Electrophysiology Laboratory Manager

2 months ago

Chicago, Illinois, United States Cook County Health and Hospitals Full time
Job Summary

Under the direction of the Chair of the Division of Cardiology, the Manager of Cardiac Catheterization (Cath) and Electrophysiology (EP) Laboratories oversees the invasive cardiac and EP services across Cook County Health (CCH). This role supervises the clinical and nonclinical staff in the invasive cardiovascular laboratories, including cardiac cath and EP labs and hybrid room(s), and formulates and implements policies and procedures to support quality improvement initiatives, reviews outcome measures, and initiates needed change.

Key Responsibilities
  • Supervise nursing, technical, clerical, and other staff in the invasive cardiovascular services.
  • Assume administrative functions of the operational and quality improvement initiatives in the invasive cardiology and electrophysiology areas.
  • Collaborate with appropriate area managers to implement the operational and quality improvement initiatives in invasive cardiology and electrophysiology services across CCH.
  • Interview, hire, train, and take disciplinary action as necessary.
  • Educate staff to develop critical thinking skills aimed to improve patient safety, patient experience, quality of care, and operational efficiencies.
  • Establish practice standards for superior patient care according to evidence-based guidelines.
  • Lead or supervise data collection for quality improvement initiatives throughout the Division of Cardiology.
  • Oversee data collection and submission to clinical data registries.
  • Facilitate clinical research activities in cardiac cath and EP laboratories.
  • Facilitate the implementation of hospital-wide innovations and quality improvement initiatives in cardiac cath and EP laboratories.
  • Lead multidisciplinary teams of clinical and nonclinical personnel to improve quality of care, patient experience, and operational efficiencies.
  • Lead or assist in policy, protocol, and guideline development.
  • Oversee regulatory compliance with requirements of The Joint Commission (TJC), Health Insurance Portability and Accountability Act (HIPAA), Illinois Department of Public Health (IDPH), and other regulatory bodies.
  • Participate in obtaining and maintaining laboratory accreditation from relevant accreditation bodies.
  • Participate or facilitate data submission to clinical or research registries.
  • Implement operational or systematic changes necessary to facilitate internal and external patient transfers and subsequent follow-up.
  • Act as a liaison for Cardiology to implement systematic changes aimed at improving workflow and patient care.
  • Create constructive partnerships with peers, providers, nursing, technical, administrative staff, and other departments to achieve positive clinical and service outcomes.
  • Coordinate patient care between Surgical Cardiovascular Service, Emergency Department, and Cardiology.
  • Serve as a liaison between cardiac cath/EP labs and other clinical services within and outside the division of cardiology, such as the non-invasive laboratories, specialty clinics, Emergency Department, Cardiovascular Surgery, Anesthesiology, etc.
Requirements
  • Bachelor's degree from an accredited college or university.
  • Licensed as a Registered Nurse in the State of Illinois.
  • Five (5) years of full-time nursing experience.
  • Three (3) years of full-time experience in procedural unit, laboratory (i.e., stress lab, Cath lab, epi), and/or operating room.
  • Two (2) years of full-time management and/or supervisory experience.
  • Active Advanced Cardiovascular Life Support (ACLS) certification.
Preferred Qualifications
  • Master's degree in Business Administration (MBA), Health Management (MHA), or Nursing Science (MSN) in nursing leadership from an accredited college or university.
  • Three (3) years of full-time work experience in cardiac Cath or EP Lab.
Knowledge, Skills, Abilities, and Other Characteristics
  • Extensive knowledge base to support and educate staff on patient safety strategies.
  • Excellent verbal and written communication skills necessary to communicate with all staff and a multicultural patient population.
  • Excellent program development, management, and leadership skills.
  • Strong customer service skills.
  • Compassionate.
  • Strong interpersonal skills.
  • Excellent phone and email etiquette skills with rapid response times.
  • Outstanding analytical, organizational, problem-solving, critical thinking, and conflict resolution skills.
  • Ability to perform accurate budgeting and accounting.
  • Ability to prioritize, plan, and organize projects and tasks.
  • Ability to multi-task and meet deadlines in a fast-paced and stressful environment.