Fitness Center Representative

2 weeks ago


Alton, Texas, United States Planet Fitness Full time
Job Summary

The Overnight Closer will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.

Key Responsibilities
  • Customer Service: Greet members, prospective members, and guests, providing a superior level of service.
  • Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Account Management: Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
  • Shift Closure: Close the shift for the business day and create an accurate bank deposit.
Requirements
  • Customer Service Background: Preferred, but not required.
  • Basic Computer Proficiency: Required.
  • Passion for Fitness and Health: Essential.
  • Upbeat and Positive Attitude: A must.
  • Punctuality and Reliability: Required.
  • Exceptional Customer Service Skills: Able to interact in a positive and professional way with members and co-workers.
  • CPR Certification: Required.
  • High School Diploma/GED Equivalent: Required.
  • Age Requirement: Must be 18 years of age or older.
Physical Demands
  • Standing and Walking: Continual during shift.
  • Talking: Continual during shift.
  • Ability to Work 3rd Shift: Required.
  • Lifting: Occasional lifting up to 50 lbs.
  • Toxic Chemicals: Occasional exposure.


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