Healthcare Receptionist ER

4 days ago


Montgomery, Pennsylvania, United States Thomas Jefferson University Hospital Full time
Patient Access Coordinator ER Job Description

We're seeking an organized and detail-oriented Patient Access Coordinator ER to join our team at Thomas Jefferson University Hospital. As a key member of our Patient Access department, you will be responsible for coordinating patient access services in the emergency department. This includes greeting patients, registering them efficiently, and ensuring seamless care coordination with our healthcare team. If you're a friendly and efficient individual who excels in fast-paced environments, we encourage you to apply

About the Role
As a Patient Access Coordinator ER, you will be the initial point of contact for patients and families entering our emergency department. You will register patients accurately, gather demographic and insurance information, and verify insurance coverage and benefits. You will also communicate effectively with patients, families, and healthcare staff regarding registration and care coordination. This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a dynamic environment.

Key Responsibilities
• Greet patients and families entering the emergency department
• Register patients accurately and efficiently
• Gather complete and accurate demographic and insurance information from patients and families
• Verify insurance coverage and benefits, including out-of-pocket liability
• Communicate effectively with patients, families, and healthcare staff regarding registration and care coordination

Requirements
• High school diploma or equivalent required; associate's degree in healthcare or business administration preferred
• Minimum 3 years of customer service experience in a healthcare setting
• Strong communication and organizational skills
• Proficient in computer applications, including EHR systems

What We Offer
At Thomas Jefferson University Hospital, we value our employees and offer competitive compensation packages, comprehensive benefits, and opportunities for growth and development. As a Patient Access Coordinator ER, you'll be part of a collaborative team that prioritizes patient-centered care and teamwork.

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