Director of Global IT Infrastructure
7 days ago
Congo Brands is a leading consumer product company that is revolutionizing the way people live healthier lives. We are seeking a highly skilled and experienced Director of Technical Operations to lead our Global IT Infrastructure and Systems Operations Teams.
Key Responsibilities:
- Develop and implement strategic plans for IT infrastructure, security, and operations to ensure the company's technology systems are secure, scalable, and cost-effective.
- Lead the development and implementation of service delivery SLAs and oversee the company's DRBC strategy.
- Manage financial aspects of IT, including expense and capital planning, tracking, and forecasting.
- Provide strategic and tactical leadership to the IT functions, reporting to the Sr. Director of Global Information Systems.
- Collaborate with IT peers to achieve annual and strategic objectives while holding responsibility for the office AV systems.
- Develop and implement a robust organization, information, and cybersecurity program.
- Manage hardware, related licensing and support agreements, renewals, endpoint software, and collaboration systems.
- Manage a wide range of vendor relationships, agreements, MSAs, etc.
- Oversee all data backup and restore operations. Participate in the development and maintenance of DRBC strategy and testing.
- Guide the technical support team to meet SLAs and improve user experience.
- Align strategies and roadmaps with business objectives.
- Plan and track capital and expense budgets, ensuring ROI commitments.
- Define and implement roadmaps to achieve desired maturity levels in functional areas.
- Drive continuous improvement in quality, efficiency, and standards.
- Maintain an 8-quarter IT roadmap for systems management.
- Manage all hardware and related software procurement, licensing management, expense tracking, etc.
- Evaluate and recommend new technologies to solve business problems.
- Manage strategic vendor relationships for technology roadmaps and support services.
- Ensure resource availability and skill development for emerging technologies.
Requirements:
- Master's Degree in Business Administration, Computer Science, Engineering, or related field, and/or a combination of education and experience; Infrastructure and/or security certifications (e.g., Cisco CCXX, CISSP) is a huge plus.
Benefits:
- Competitive Salary
- Health/Vision/Dental Benefits
- 15 days of PTO + 8 paid holidays
- 6 weeks paid parental leave
- 401(k) plan with employer match
- Monthly cell phone stipend
- AND SO MUCH MORE
Congo Brands, LLC. Is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.
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